State Authorization for Distance Education
The National Council for State Authorization Reciprocity Agreement (NC-SARA) is a voluntary agreement among its member states and U.S. territories that establishes comparable national standards for interstate offering of post-secondary distance-education courses and programs. It is intended to make it easier for students to take online courses offered by post-secondary institutions based in another state.
SFWBC Student Complaint Process for Online Courses
Students who wish to resolve a grievance should first follow SFWBC’s Complaint Resolution Policy outlined on page 43 of the current academic catalog and available on our website under Student Complaint Policy.
The person responsible for Student Complaint Process is:
- Dr. Russ Moots, College Dean
- PO Box 1960
- Wendell, NC 27591
- 919.365.7711 ext. 106
Click here for the Student Complaint Form.
If the person filing a grievance with SFWBC does not feel the issue is being adequately addressed by SFWBC, he/she may submit their complaint to the organizations provided below. Out-of-state students who wish to file a complaint with their home state should refer to the State Authorization Liaisons Per State responsible for handling complaints.
To view the Student Complaint Information by State and Agency, follow this link: https://www.sfwbc.edu/2020-october-student-complaint-information-by-state-and-agency/
NC Post-Secondary Education Complaint Procedures:
If a complaint cannot be resolved through the complaint process of Southeastern Free Will Baptist College, students may file a complaint with the North Carolina Post-Secondary Education Complaints unit. Please review the NC Post-Secondary Education Student Complaint Policy, print and complete the NC Post-Secondary Education Complaint Form, and submit the complaint to the following address:
Click here for the NC Post-Secondary Education Complaint Policy webpage
NC Post-Secondary Education Student Complaint Policy (PDF)
Click here for the NC Post-Secondary Education Complaint Form.
TRACS Complaint Process:
Students who feel that the administration or faculty are not dealing properly with their complaint may contact Transnational Association of Christian Colleges by mail at TRACS, P.O. Box 328, Forest, VA 24551; by phone at (434) 525-9539; or by e-mail at email@example.com.
Click here for the TRACS Complaint Policy.
Click here for the TRACS Complaint Form
TRACS website: https://tracs.org
SARA-NC Complaint Process and Information
Students may also file a complaint through SARA-NC. SARA-NC is the portal for the State of North Carolina.
SARA North Carolina
P.O. Box 41349
Raleigh, NC 27629
Telephone: (855) SARA-1-NC (727-2162)
Telephone: (919) 549-8614, ext. 4667
Click here for the SARA-NC Complaint Process
Click here for the SARA-NC Complaint Form (PDF)
SFWBC does not offer any degree or certificate programs that lead to professional licensure.