Student Complaint Information by State and Agency

Alabama
Alabama Commission on Higher Education
PO Box 302000
Montgomery, AL 36130-2000
https://www.ache.edu/
Student Complaints: https://www.ache.edu/wp-content/Sara/StudentComp.pdf

Alaska
Alaska Commission on Postsecondary Education
PO Box 110505
Juneau, AK 99811-0505
http://acpe.alaska.gov/
Student Complaints: EED.ACPE-IA@alaska.gov

Arizona
Arizona State Board for Private Postsecondary Education
1400 W. Washington Street
Phoenix, AZ 85007
https://ppse.az.gov/
Student Complaints: https://ppse.az.gov/student-complaint-procedure

Arkansas
Arkansas Higher Education Coordinating Board
Arkansas Department of Higher Education
114 East Capitol Ave
Little Rock, AR 72201
https://adhe.edu/
Student Complaints: http://www.adhe.edu/students-parents/colleges-universites/student-grievance-form

California
California Bureau for Private Postsecondary Education
P.O. Box 980818
W. Sacramento, CA 95798-0818
https://www.bppe.ca.gov/
Student Complaints: https://www.bppe.ca.gov/forms_pubs/complaint.pdf

Colorado
Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, CO 80202
https://cdhe.colorado.gov/
Student Complaints: https://cdhe.colorado.gov/file-a-student-complaint

Connecticut
Office of Higher Education
450 Columbus Boulevard, Suite 510
Hartford, CT 06103-1841
https://portal.ct.gov/ohe?language=en_US
Student Complaints: https://portal.ct.gov/ohe/knowledge-base/articles/for-students/complaint-with-my-school?language=en_US

Delaware
Delaware Department of Education
Higher Education Office
The Townsend Building
401 Federal Street, Suite 2
Dover, DE 19901
https://delaware.gov/guides/higher-education/
Student Complaints: https://education.delaware.gov/families/college-career-life/college-scholarship-financial-aid/dheo-forms/student-complaint-inquiry-form/

District of Columbia
District of Columbia Office of the State Superintendent of Education
Higher Education Licensure Commission
810 First Street, NE, 2nd Floor
Washington, DC 20002
https://osse.dc.gov/
Student Complaints: https://osse.dc.gov/sites/default/files/dc/sites/osse/publication/attachments/State%20Complaints%20Policy%20and%20Procedure.pdf

Florida
Florida Commission for Independent Education
325 W. Gaines Street, Suite 1414
Tallahassee, FL 32399-0400
https://www.fldoe.org/policy/cie/
Student Complaints: https://www.fldoe.org/schools/higher-ed/fl-college-system/about-us/concerns-complaints.stml

Georgia
Georgia Nonpublic Postsecondary Education Commission
2082 East Exchange Place, Suite 220
Tucker, GA 30084-5334
https://gnpec.georgia.gov/
Student Complaints: https://gnpec.georgia.gov/student-resources/complaints-against-institution/gnpec-complaint-form

Hawaii
Hawaii Postsecondary Education Authorization Program
335 Merchant Street, Room 310
Honolulu, HI 96813
https://cca.hawaii.gov/hpeap/
Student Complaints: https://cca.hawaii.gov/hpeap/student-complaint-process/

Idaho
Idaho State Board of Education
650 West State Street
PO Box 83720
Boise, ID 83720-0037
https://boardofed.idaho.gov/
Student Complaints: https://boardofed.idaho.gov/higher-education-private/private-colleges-degree-granting/state-authorization-reciprocity-agreement-sara/complaint-procedures/

Indiana
Indiana Commission for Higher Education
101 W. Ohio Street, Suite 550
Indianapolis, IN 46204-1984
https://www.in.gov/che/
Student Complaints: https://www.in.gov/che/student-complaints/

Illinois
Illinois Board of Higher Education
1 N. Old State Capitol Plaza, Suite 333
Springfield, IL 62701
https://www.ibhe.org/
Student Complaints: https://complaints.ibhe.org/

Iowa
Iowa College Student Aid Commission
430 East Grand Ave., Floor 3
Des Moines, IA 50319
https://educate.iowa.gov/
Student Complaints: https://educate.iowa.gov/higher-ed/student-complaints

Kansas
Kansas Board of Regents
1000 SW Jackson Street, Suite 520
Topeka, KS 66612-1368
https://www.kansasregents.gov/
Student Complaints: https://www.kansasregents.gov/students/university_student_complaints

Kentucky
Kentucky Council on Postsecondary Education
1024 Capital Center Drive, Suite 320
Frankfort, KY 40601
https://cpe.ky.gov/
Student Complaints: https://cpe.ky.gov/campuses/consumer_complaint.html

Louisiana
Louisiana Board of Regents
PO Box 3677
Baton Rouge, LA 70821-3677
https://www.laregents.edu/
Student Complaints: https://www.laregents.edu/assets/docs/2013/03/Board-of-Regents-SARA-Student-Complaint-Process.pdf

Maine
Maine Department of Education
23 State House Station
Augusta, ME 04333-0023
https://www.maine.gov/doe/home
Student Complaints: https://www.maine.gov/doe/about/contact/complaint

Maryland
Maryland Higher Education Commission
6 North Liberty Street
Baltimore, MD 21201
https://mhec.maryland.gov/Pages/default.aspx
Student Complaints: https://mhec.maryland.gov/institutions_training/pages/career/pcs/complaint.aspx

Massachusetts
Massachusetts Department of Higher Education
One Ashburton Place, Room 1401
Boston, MA 02108
https://www.mass.edu/
Student Complaints: https://www.mass.edu/forstufam/complaints/complaints.asp

Michigan
Michigan Department of Licensing and Regulatory Affairs
201 N. Washington Sq.
Lansing, MI 48913
https://www.michigan.gov/lara
Student Complaints: https://www.michigan.gov/lara/i-need-to/make-a-complaint-about-a-licensed-professional-or-business

Minnesota
Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108
https://ohe.mn.gov/
Student Complaints: https://ohe.mn.gov/student-resources/other-resources/file-complaint

Mississippi
Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211
https://www.mississippi.edu/mississippi-commission-college-accreditation
Student Complaints: https://www.mississippi.edu/sites/default/files/ihl/files/mccastudentcomplaintform.pdf

Missouri
Missouri Department of Higher Education
205 Jefferson Street
PO Box 1469
Jefferson City, MO 65102-1469
https://dhewd.mo.gov/
Student Complaints: https://dhewd.mo.gov/media/pdf/complaint-resolution-policy

Montana
Montana University System
Office of the Commissioner of Higher Education
2500 Broadway
PO Box 203201
Helena, MT 59620-3201
https://mus.edu/che/
Student Complaints: https://www.mus.edu/MUS-Statement-of-Complaint-Process.html

Nebraska
Nebraska Coordinating Commission for Postsecondary Education
PO Box 95005
Lincoln, NE 68509-5005
https://ccpe.nebraska.gov/
Student Complaints: https://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions

Nevada
Nevada System of Higher Education
2601 Enterprise Road
Reno, NV 89512
https://nshe.nevada.edu/
Student Complaints: https://nshe.nevada.edu/system-administration/compliance/

New Hampshire
New Hampshire Higher Education Commission
101 Pleasant Street
Concord, NH 03301-3494
https://www.education.nh.gov/
Student Complaints: https://my.doe.nh.gov/ESSWEB/HigherEducation/Complaint.aspx

New Jersey
Office of the Secretary of Higher Education
20 West State Street, 4th Floor
PO Box 542
Trenton, NJ 08625-0542
https://www.nj.gov/highereducation/
Student Complaints: https://www.nj.gov/highereducation/OSHEComplaintInstructions.shtml 

New Mexico
New Mexico Higher Education Department
2048 Galisteo Street, Suite 4
Santa Fe, NM 87505
https://hed.nm.gov/ 
Student Complaints: https://hed.nm.gov/students-parents/student-complaints 

New York
New York Office of College and University Evaluation
New York State Education Department
5 North Mezzanine
Albany, NY 12234
https://www.nysed.gov/ 
Student Complaints: https://www.nysed.gov/college-university-evaluation/complaints 

North Carolina
The University of North Carolina Board of Governors
910 Raleigh Road
Chapel Hill, NC 27515-2688
https://www.northcarolina.edu/leadership-and-governance/board-of-governors/ 
Student Complaints: https://studentcomplaints.northcarolina.edu/ 

North Dakota
North Dakota Department of Career and Technical Education
State Capitol – 15th Floor
600 E. Boulevard Ave. Dept. 270
Bismarck, ND 58505-0610
https://www.cte.nd.gov/  
Student Complaints: http://www.nd.gov/cte/private-post-inst/docs/NDSBCTE_Student_Complaint_Procedure.pdf 

Ohio
Ohio Board of Regents
25 South Front Street
Columbus, OH 43215
https://highered.ohio.gov/ 
Student Complaints: https://highered.ohio.gov/students/current-college-students/student-complaints/submit-complaint 

Oklahoma
Oklahoma State Regents for Higher Education
655 Research Parkway, Suite 200
Oklahoma City, OK 73104
https://okhighered.org/ 
Student Complaints: https://okhighered.org/current-college-students/complaints/ 

Oregon
Oregon Office of Degree Authorization
775 Court Street NE
Salem, OR 97301
https://www.oregon.gov/highered/about/authorization/pages/oda-forms-procedures-in-state.aspx 
Student Complaints: https://www.oregon.gov/highered/access/pages/student-complaints.aspx 

Pennsylvania
Pennsylvania Department of Education
333 Market Street, 12th Floor
Harrisburg, PA 17126-0333
https://www.pa.gov/agencies/education 
Student Complaints: https://www.pa.gov/agencies/pspc/file-a-complaint 

Puerto Rico
Puerto Rico Council on Higher Education
PO Box 19900
San Juan, PR 00910-1900
https://de.pr.gov/ 
Student Complaints: https://agencias.pr.gov/agencias/cepr/inicio/documentoscepr/documents/sara/sara_complaint_process.pdf  

Rhode Island
Council on Postsecondary Education
560 Jefferson Boulevard, Suite 100
Warwick, RI 02886
https://riopc.edu/ 
Student Complaints: https://riopc.edu/policies/student-complaint-procedures/ 

South Carolina
South Carolina Commission on Higher Education
1122 Lady Street, Suite 300
Columbia, SC 29201
https://www.che.sc.gov/ 
Student Complaints: https://www.che.sc.gov/sites/che/files/Documents/Licensing%20updates/Complaint_Procedures_and_Form.pdf 

South Dakota
South Dakota Board of Regents
306 E. Capitol Ave, Suite 200
Pierre, SD 57501
https://sdbor.edu/ 
Student Complaints: https://tdx.sdbor.edu/TDClient/33/Portal/Requests/TicketRequests/NewForm?ID=ZFHzmuIbsTo_&RequestorType=Service 

Tennessee
Tennessee Higher Education Commission
404 James Robertson Parkway, Suite 1900
Nashville, TN 37243
https://www.tn.gov/thec.html 
Student Complaints: https://www.tn.gov/thec/for-institutions/postsecondary-state-authorization/request-for-complaint-review.html 

Texas
Texas Workforce Commission
Career Schools and Colleges
101 East 15th Street
Austin, TX 78778-0001
https://www.twc.texas.gov/programs/career-schools-colleges 
Student Complaints: https://www.twc.texas.gov/sites/default/files/wf/docs/csc-401p-notice-of-student-complaint-policy-instructions-and-sample-twc.pdf 

Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, TX 78752
https://www.highered.texas.gov/ 
Student Complaints: https://www.highered.texas.gov/student-complaints/ 

Utah
Utah Division of Consumer Protection
160 East 300 South
Salt Lake City, UT 84111
https://dcp.utah.gov/ 
Student Complaints: https://services.commerce.utah.gov/dcp-complaint/

Vermont
Vermont Agency of Education
State Board of Education
219 North Main Street, Suite 402
Barre, VT 05641
https://education.vermont.gov/state-board-councils/state-board 
Student Complaints: https://education.vermont.gov/mediation-due-process-and-administrative-complaints 

Virginia
State Council of Higher Education for Virginia
101 N. 14th St., 10th Floor
James Monroe Building
Richmond, VA 23219
https://www.schev.edu/ 
Student Complaints: https://www.schev.edu/students/resources/student-complaints 

Washington
Workforce Training & Education Coordinating Board
128 10th Avenue SW
PO Box 43105
Olympia, WA 98504-3105
https://wtb.wa.gov/ 
Student Complaints: https://wtb.wa.gov/private-career-schools/school-complaints/ 

West Virginia
West Virginia Higher Education Policy Commission
1018 Kanawha Blvd E., Ste 700
Charleston, WV 25301-2800
https://www.wvhepc.edu/ 
Student Complaints: https://www.wvhepc.edu/wp-content/uploads/2014/10/Student-Complaint-Process-revised.pdf 

Wisconsin
Wisconsin Educational Approval Board
431 Charmany Drive, Suite 102
Madison, WI 53719
https://dsps.wi.gov/Pages/Programs/EducationalApproval/Default.aspx 
Student Complaints: https://dsps.wi.gov/Pages/Programs/EducationalApproval/EAPFileAComplaint.aspx 

Wyoming
Wyoming Department of Education
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050
https://edu.wyoming.gov/ 
Student Complaints: https://edu.wyoming.gov/parents/special-education/dispute-resolution/